FASTPORT Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their “Personally identifiable information” (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience, including a full resume profile or employer profile. “Personal Information” is information that can be used to identify you as an individual or allow someone to contact you, as well as information attributed with such information. We collect Personal Information such as your name; company name; postal addresses; e-mail addresses; telephone numbers; photographs; gender; credit card and other payment information; purchase, site browsing and transaction history; job history or requirements and application information; and demographic information.

Where do we collect personal information?

We collect Personal Information on our website, blog, app and from our partner(s) who use our technology.  

For example, we collect PII when you conduct a transaction on our Site or partner(s) Sites; create an account on our Site or partner(s) Sites; sign up for our newsletters; register for events; or submit a comment or question to us using a “contact us” or similar feature on the Site.

Many of our online tools, such as Resume Engine and Career Spark, enable users to grant employers access to personal information. Users will be prompted to grant employers access to personal information such as contact information.

Our current partner(s) include:

The U.S. Chamber of Commerce Foundation’s Hiring Our Heroes Program. To view their privacy policy, click on this link: https://www.hiringourheroes.org/privacy-policy/.

When do we collect information?

We collect information from you when you respond to a survey or enter information on our site. As is the case with many websites, our servers automatically collect your IP address when you visit our Site, and we may associate that with your domain name or that of your Internet access provider. If you visit a mobile optimized version of the Site, we may receive data from or about the mobile phone or devices that you use to access the Site, including type of device and mobile carrier. We may also capture certain “clickstream data” pertaining to your Site usage. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the Site, the pages, content or ads you see or click on during your visit and when and for how long you do so, items you download, the next Web site you visit when you leave the Site, and any search terms you have entered on the Site or a referral site.

How do we use sensitive information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • Personalize the user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • Improve our website in order to better serve you.

  • Allow us to better service you in responding to your customer service requests.

  • Send periodic emails regarding your order or other products and services.

How do we protect visitor information?

FASTPORT does not share emails or contact information with anyone outside of our organization and approved employers.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

While we endeavor to protect the security and integrity of sensitive Personal Information collected via this Site, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

If you correspond with us by e-mail or using Web forms like a “contact us” feature on our Site, you should be aware that your transmission might not be secure. A third party could view the information you send in transit by such means. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

If you create an account on our Site, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any activity that occurs using your account credentials, whether or not you authorized such activity. Please notify us of any unauthorized use of your password or account or any other breach of security.

If we believe that the security of your Personal Information in our care may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your email address, we may notify you by email. You consent to our use of email as a means of such notification.

Requirements for Employers Using Site

To further protect candidate information, any purchasing company using the site must be an employer looking to make a direct hire for your organization. Employers cannot offer goods and/or services aside from a direct hire. A “direct hire” refers to a situation in which a company intends to hire a candidate and offers them a job directly. As direct hires are required, independent recruiters, staffing companies, etc. are ineligible to access the website or contact candidates.

Employers must maintain candidate privacy or be removed from the FASTPORT platform. Respecting candidate privacy includes but is not limited to:

  • Not sharing emails or other contact information outside of the approved organization.

  • Immediately halting contact with candidate if requested by candidate.

When purchasing connection requests in bulk, FASTPORT makes no guarantee candidates will accept the request to connect.

Employer Access Rights

You may review, update or modify the PII that is stored in our records by contacting us by emailing our support team at support@fastport.com. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information. Your right to delete your information is subject to our records retention policies. You also have the ability to enter your account using your secure log-in information.

Note that when users create an employer account, they have the ability to apply “filters” to purchased email campaigns. If you apply filters to a campaign and not all connection requests are used for that campaign, then the connection requests expire and cannot be applied to other campaigns. In addition, when purchasing connection requests in bulk, there is no guarantee that candidates will accept the request to connect.

Do we use “cookies”?

Yes. “Cookies” are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, it won't affect the users’ site experience.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en  

We use Google AdSense Advertising on our website.

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. We have implemented Remarketing with Google AdSense on our website.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting Out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on. You can also opt-out of our promotional emails by clicking on the opt-out link within the email you receive. Please understand that it may take us a few days to process any opt-out request and that even if you opt-out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our site anonymously. Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word “Privacy” and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

      Via Email

Users are able to change their personal information:

      By emailing us (support@fastport.com)

      By calling us (978-877-4300)

      By logging in to their account

      By chatting with us or sending us a support ticket on our website

How does our site handle do not track signals?

We honor do-not-track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It's also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

      Within 1 business day

We will notify the users via in site notification

      Within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to: send periodic emails updating you about our new products and features. We also distribute materials that educate receivers about veteran employment and civilian industry in general.

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at support@fastport.com, and we will promptly remove you from all correspondence. Please understand that it may take us a few days to process any opt-out request and that even if you opt-out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

FASTPORT waives any implied warranties and consequential damages of all types.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

FASTPORT, Inc.

175 Cabot Street Suite 304

Lowell, MA 01854

support@fastport.com